Business transparency inspires confidence, reflected in the quality of service, processes and products. The secret? Check it out below!
Inspiring confidence in employees is reflected in the quality of service, processes and products. Consequently, employees reflect this confidence in customers, providing retention and loyalty.
And the secret to this trust is simple: business transparency!
Continue reading the article to understand what business transparency is and how it influences your company's image and results.
What is business transparency?
Corporate transparency can be understood as open and honest communication between managers, subordinates and team members.
In this culture of transparent management, the objective is for managers to share information comprehensively so that employees have access to information that is usually restricted to a small group of employees.
Pillars of business transparency
In order to acquire a culture of corporate transparency that fulfills the aforementioned objectives, a company needs to acquire a transparent management method, based on some pillars.
Let's see:
Social responsability
Social responsibility is the behavior adopted by a company aiming at the well-being of employees in the work environment, adopting a culture of respect, seriousness and commitment.
The company that acts with social responsibility acts consciously and voluntarily, not because of external charges. In this type of company, it is essential that there is concern and consideration for co-workers and employees.
Sustainable development
The idea behind the concept of sustainable development is that economic growth is only valid if it does not cause unjustifiable damage to the population and the environment.
That is, the company that seeks sustainable development avoids growth practices at the expense of the environment or other people.
The practice of sustainable development also dispenses with acting on the price war facet.
Valuing the quality of the service is indispensable, therefore, what matters is the work well done, fair remuneration for employees and valuing financial health.
In this way, the company abdicates the practices of offering the lowest value to win business.
Organizational communication
Organizational communication consists of transmitting information clearly and effectively.
Therefore, for communication to be considered transparent, it is necessary to make the company's objectives, decisions and reasons for taking them and potential transformations known to cooperators and customers.
In this way, an environment with good organizational communication makes it easy to raise and resolve issues, as well as openness to clarifications.
Values
Values define the way a company works. Transparency must be among the principles of the organization so that the service delivered fulfills what was promised to the customer, bringing satisfaction and quality.
Why is adopting transparency within companies important?
Corporate transparency is not only an efficient form of management, but also advantageous, both for the company and for employees and customers.
Adopting this form of management makes workers trust their managers more, carrying out their activities with more confidence, commitment and enthusiasm.
These factors benefit the company, which starts to acquire more quality and, consequently, benefits customers, who can take advantage of this progress and satisfy their expectations regarding the requested service.
In addition, in this way interpersonal relationships are strengthened and the organizational climate of the company is elevated.
>> Read also: What is job security and why is it so important?
Advantages and benefits of business transparency
Business transparency, in addition to being important, is very beneficial for the company. It affects its reputation, quality and relationships, both internally and with suppliers and customers.
Let’s look at some of the main advantages of adopting a culture of transparency in a company:
1 – Optimization of the work environment
When leaders act with transparency and begin to share with the team what must be done, why it must be done and open space for the team to participate instead of just following orders, trust and respect are encouraged, regardless of the level hierarchy of each.
In addition, this transparency also demonstrates the importance of the participation of each one involved, favoring the development of a sense of responsibility and improving the team's dynamics.
2 – Talent retention
In order to perform well, it is essential to have good professionals, and this point is one more that can benefit from transparent management.
Talented professionals seek opportunities for growth and reciprocity, which is why companies that adopt a culture of transparency retain more talent.
3 – Increased commitment
When employees have access to information and understand the importance of their actions for the company, they begin to act with greater commitment to the organization's objectives.
4 – Impact on HR
HR is the sector responsible for transmitting information clearly and transparently to employees.
Therefore, with transparent management, HR has more freedom when making decisions and defining actions in relation to employees and the company's results, since everyone shares the same culture.
How does the lack of transparency affect company performance?
When the company does not work with transparency, some inconvenient issues are common.
If employees do not have access to information, any event becomes the subject of speculation.
Layoffs, promotions and changes can become a real buzz within the company if not communicated clearly.
When employees work without knowing what they are doing or why they are doing it, organizational conflicts are potentially eminent.
These factors make employees unmotivated, reflecting on the company's productivity and team performance, and may affect the quality of services and products.
When transparency is lacking, distrust grows, and so expectations drop, harming even customers.
>> Read also: Legal impacts of the lack of management of service providers
Have transparency between employee and company
The company needs to treat employees with transparency, just as employees must also act with transparency towards the institution.
Thus, the best way for the company to know if the employee is being reciprocal in terms of clarity of information is to adopt an employee and outsourced management system, such as BMS Integration.
With this platform, each employee receives alerts about the required or expired documentation, which may even result in automatic blocking at the turnstile if the documents are not up to date.
It is possible to manage all integrations and documentation remotely, 100% ensuring that certain specifications are met and that only authorized persons have access to certain activities and information.
Integration management enables a macro view of the processes so that transparency between contractors and the contractor is guaranteed.
Want to know more? Visit our website and check out everything that the BMS Integração can do for you!
