Gestão de terceiros

Third Party Management: what is it and what are the benefits? 

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Find out how proper third-party management ensures more security and efficiency for your company.

With the flexibility of labor laws these days, outsourced labor is becoming increasingly common.  

According to a survey, in manufacturing companies in Brazil, for example, outsourced labor corresponds to around 40% of the total number of employees. 

Hiring third parties has several advantages, such as savings in hiring labor, but it also generates some risks, such as subordination, for example.   

To reduce and eliminate risks, companies that hire outsourced labor invest in Third Party Management.  

Keeping data like this in mind, it is essential for companies that deal with outsourced service providers to implement Third Party Management.   

In this article we will see what third-party management is, what are its benefits and how to make it a decisive action in your business! 

>> Read also: Document Management: what it is and how technology can help you

What is Third Party Management?  

Outsourcing the workforce is not simply delegating a service. For everything to go well and for this action to be successful, commitment on the part of the service provider and correct monitoring and control on the part of the contracting party are required.  

Third-Party Management is a set of practices aimed at managing outsourced services. It consists of providing tools so that contracting processes can be standardized and automate compliance with the legal obligations documented in each contract. 

Through it, the company acquires control of contracts, terms, data and information about hiring in a faster and more organized way. In addition, it is possible to analyze whether the practice is consistent with the contracts and whether the laws are being followed.  

Importance of Third Party Management  

The management of third parties is important for the company to have control over the quality of the services delivered, if the services provided are in accordance with the contracts and if there are possible risks.  

Outsourcing is about establishing a strategic partnership, both for the contractor and for the contracting party.  

In 2017, the Outsourcing Law was approved, which made it possible for companies to outsource core activities, which guaranteed greater freedom and brought a new panorama for service providers, expanding the market much more.  

Thanks to this, in 2022 the sector reached the highest increase in the period of 15 years, according to data from the Valor Econômico newspaper.   

This change increased the competitiveness of new companies, highlighting them from traditional ones.  

Third-party management, in turn, plays a key role in helping companies to grow in this new scenario, improving administrative practices in relation to contracted partners and facilitating the selection process.

How to implement Third Party Management?   

To implement third-party management, it is necessary to follow some steps, such as knowing the company's needs, identifying how to solve them and the best way to do it.  

Let's see step by step.  

Survey of demands  

In order to hire third parties, the company must first carry out an analysis and identify which activities need or can benefit from outsourcing.  

homologation  

After evaluating where there are needs and where there may be benefits, it is necessary to look for the best way to meet them. 

This stage will include questions with evaluation of technical qualifications, documentation, requirements, limitations, costs, etc. 

Third Party Integration  

Third-party integration is the process in which data, information and intensive training are collected for new employees, with a view to evaluating them and adapting them to tasks and the work environment. 

This is one of the main steps towards a functional Third Party Management, so read our ebook “Five reasons to implement Integration Management” and understand why this step is fundamental! 

Allocation of labor 

At this stage, outsourced tasks need to be organized so that they fit in with the company's routine. In this sense, providing training is essential for the proper integration of outsourced employees.  

Periodic evaluation  

At this stage, the performance of outsourced employees will be evaluated, in order to verify whether the expected benefit is being achieved or not. Through this step, it will be possible to assess whether there is a need to change suppliers and reassess contracts. 

In addition to these steps, there are many others that you will find in more detail in our ebook: “How to manage third parties?” 

>> Read also: Develop a software or hire a ready-made one? Know the best decision

Benefits of Third Party Management  

Third Party Management is not only important but also beneficial.  

Companies that outsource services need the management of third parties to guarantee some security and to achieve benefits.  

Are they:  

Transparency 

By defining objectives, goals and limits before signing a contract, companies and outsourced cooperators will be more committed to delivering their work within the stipulated deadlines.  

In cases of problems, complaints or the like, the company will find it easier to identify whether it is associated with internal or outsourced employees.  

Efficiency  

By outsourcing some activities it is possible to achieve greater efficiency. Employees will be able to focus on the necessary activities and save time while contractors carry out the other activities.  

Cost Reduction  

Outsourcing minimizes costs. Through it, it is not necessary to create an entire department for a certain area, you can only hire an outsourced team for a certain activity and only when necessary.  

In industry, for example, instead of creating a technology department and hiring several people to work in this segment, you can outsource and hire a company dedicated to this area that will help with the necessary adjustments.  

Conclusion  

The management of third parties is essential for you who own a company and outsource labor.  

It will give you control over contracting data, legal guarantee, enable analysis of activities, taking into account proposed goals and achieved goals, proposed period, quality of services delivered, relevance of suppliers and need for rehiring.  

How to make Third-Party Management a decisive action in my business? 

In any process applied in a company, technology helps by optimizing processes and reducing the margin of errors.  

Third-party management alone is already a determining factor for your company's security, but with the help of technology it can bring you much more advantages and ensure more security.  

Thinking about streamlining your company's processes and guaranteeing differentiated results, BMS Tecnologia developed the BMS Integração, a complete system for integration and management of third parties and collaborators.  

O BMS integration enables a quick management, reduces problems with auditing and eliminates problems with wrong and expired documentation. 

With it, your Third Party Management will become more efficient and accurate! 

If you want to optimize your processes and ensure security for your company, talk to one of our consultants and learn everything that the BMS Integração can do for you! 

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