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Process digitization: the key to operational efficiency 

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Discover how digitizing processes can revolutionize your business, boosting productivity, reducing costs and providing greater operational agility. 

The world will be increasingly digital! Surely you've heard that phrase a million times, haven't you?  

As much as it is already rooted in common sense, it is an absolute truth: there is no way to survive in the current scenario without your company being inserted in the digital universe. 

In this sense, the digitization of processes has become a vital need for any company, regardless of its sector. 

From industries to condominiums, medical clinics, malls, construction companies and hospitals, all areas face the challenge of optimizing their workflows and managing documents and third parties efficiently.  

And this is exactly where process digitization comes into play! 

Imagine a scenario in which the endless paperwork, the complexity of document management and the challenges in coordinating third parties are transformed into agile, automated and efficient processes.  

The digitization of processes offers this possibility, since it provides a new dimension to the way companies operate, regardless of the sector in which they operate. 

In today's world, the transition to digitalization of processes is no longer an option, becoming more and more a necessity for companies that seek to stand out in the market.  

Therefore, in this article, we will explore the challenges faced by managers in different areas, as well as the solutions that the digitization of processes can offer to overcome these obstacles. 

 If you are looking to reduce rework, increase efficiency and improve the management of documents and third parties in your company, stay with us, because in this article we will cover: 

What is Process Digitization? 

Benefits of Process Digitization 

Process Digitization Components  

The Steps to Digitizing Processes 

What is Process Digitization?

In today's highly connected world, process digitalization has become an essential component to boost companies' efficiency and competitiveness. But after all, what does digitizing processes mean? 

A digitalização de processos nada mais é do que a transformação dos fluxos de trabalho e das operações manuais em um ambiente digital. 

In this sense, it involves replacing paper-based tasks, such as filling out forms, collecting data and managing physical documents, with automated and digital processes. 

 This transition to digitalization brings with it a number of benefits, such as reducing rework, increasing efficiency, improving visibility and minimizing human errors.  

However, before we explore these benefits in more detail, it's important to understand the challenges faced by companies that still rely on manual processes. 

The challenge of manual processes

Companies that have not yet embraced process digitization face significant challenges.  

Rework is one of them, resulting from errors and inconsistencies in data. Furthermore, slowness is a direct consequence of manually performing tasks, which negatively impacts productivity and responsiveness to customers. 

Lack of visibility is another common challenge. Without a clear, real-time view of activities, it's difficult to identify bottlenecks, monitor progress and make informed decisions. 

Finally, the human errors that are unavoidable in manual processes can lead to inaccurate data, poor decisions, and additional costs to correct errors. 

These challenges leave these companies at a competitive disadvantage in today's marketplace. Therefore, the digitization of processes becomes a necessity to overcome these limitations and maximize growth potential. 

>>Read also: Document Management: what it is and how technology can help you 

Benefits of Process Digitization

The digitization of processes brings with it a series of advantages and benefits that can boost the performance and competitiveness of companies.  

Let's explore some of the key benefits that digitization offers: 

 Increased Efficiency

By digitizing processes, companies eliminate time-consuming and repetitive manual tasks.  

Automation allows tasks to be performed faster, more accurately and consistently. 

This results in a significant increase in operational efficiency, freeing up time and resources for higher value-added activities. 

 Error Reduction

Process digitization minimizes human errors common in manual processes. 

With automation, data is captured and processed accurately and consistently, reducing errors and inconsistencies.  

This contributes to improving the quality of products and services. In addition, you can also reduce the costs associated with correcting errors. 

Reduction of Waiting Times

Scanning streamlines workflow, eliminating reliance on physical documents and enabling instant information sharing.  

This reduces waiting times between process steps, improving the speed and productivity of operations.  

In this way, employees have immediate access to relevant documents and information, which allows for a faster response to the demands of customers and business partners. 

Better Decision Making

With the digitization of processes, companies have access to real-time data and advanced analytics.  

This enables more informed decision-making based on accurate information.  

In other words, it enables managers to have a clear view of process performance, identifying areas for improvement, trends and taking corrective actions more quickly and effectively. 

 Quality Improvement

Digitization allows the implementation of consistent quality standards in all processes.  

Automated workflows ensure that each step is performed according to established procedures, reducing variations and improving the quality of results.  

In addition, digitalization also facilitates the implementation of control and monitoring systems to ensure compliance and compliance with industry-specific regulations. 

Process Digitization Components

Process digitalization involves the adoption of several components that work together to drive efficiency and productivity.  

Let's explore some of the key components involved in this process: 

 Task Automation

Task automation is a key component of process digitization.  

It allows manual and repetitive tasks to be performed in an automated way through software and systems.  

Not only does this reduce the time required to complete tasks, it also minimizes errors and increases the consistency of results. 

Use of Data and Analytics

Data collection and analysis are crucial aspects of process digitization. 

Through the use of specific technologies and tools, companies can capture and process large volumes of data in real time.  

This data is then analyzed to gain valuable insights to inform informed decision making. Data analysis helps identify patterns, trends and bottlenecks, enabling continuous process improvements. 

Systems integration

Systems integration plays a key role in the digitalization of processes.  

It involves connecting and synchronizing different systems and applications used by the company.  

The integration allows the sharing of information and the transfer of data between the systems in an agile and efficient way. Thus eliminating the need to perform tasks manually on different platforms, reducing errors and improving operational efficiency. 

Connectivity between Devices

Connectivity between devices is another essential component in process digitization.  

With the advancement of the Internet of Things (IoT), devices are increasingly connected and capable of exchanging information with each other.  

This allows for real-time data collection and sharing, as well as automation of tasks based on specific events or conditions.  

Connectivity between devices expands the possibilities for digitizing processes, providing a more intelligent and interconnected environment. 

The Steps to Digitizing Processes  

 Now that we understand a little bit about process digitization, it's time to put this transformation into practice in your company.  

Below, we present a practical guide with some steps to follow to implement process digitization effectively.  

By following these steps, your business will be on the path to successful process digitization, resulting in greater efficiency, reduced errors and more informed decision-making. 

1- Identification of Critical Processes

Start by identifying the most critical processes for your company, those that demand more time, resources and are subject to errors.  

Prioritize these processes to start digitizing as this will bring tangible results and a faster return on investment. 

2- Mapping and Analysis

 Carry out a detailed mapping of the selected processes, identifying each step, the people involved, the interactions and dependencies.  

Analysis of these processes in search of opportunities for improvement, identifying bottlenecks, redundant activities and possible automations. 

 3- Choice of Tools and Technologies

At this stage, it is important to choose the right tools and technologies for digitizing processes.  

Consider solutions for document management, workflow automation, systems integration and data analytics.  

Therefore, evaluate the options available on the market, consider your company's needs and look for reliable and experienced suppliers. 

4-Testing and Pilot Implementation

Prior to full-scale deployment, conduct a test and pilot deployment to validate the effectiveness of your chosen solutions.

Select a team or department to participate in this initial phase, gather feedback, fine-tune processes and identify potential issues before expanding enterprise-wide digitization. 

5- Change Management

Remember that the digitization of processes involves a change in culture and ways of working. 

Therefore, invest in clear and effective communication, involving employees from the beginning, explaining the benefits of digitization and providing adequate training.  

Encourage employee collaboration and active participation, and be open to receiving feedback and suggestions to improve the process. 

6- Systems integration  

During the digitization of processes, it is common the need to integrate existing systems.  

Make sure that the new solutions are compatible with the systems already used in your company.  

Look for flexible solutions with integration capacity, allowing the exchange of information efficiently and ensuring the continuity of operations. 

7- Continuous Monitoring and Improvement

After implementation, continuously monitor digitized processes, analyzing performance indicators and gathering user feedback.  

Identify opportunities for improvement, make adjustments where necessary, and foster a culture of innovation and continuous improvement. 
>> Read also: Develop a software or hire a ready-made one? Know the best decision 

Transform your company with BMS Tecnologia solutions  

BMS Tecnologia is a company specialized in the development and implementation of advanced software solutions, dedicated to making business operations more efficient, practical and technological.  

With a team of experienced professionals and experience on the factory floor, we have become leaders in the context of industry 4.0, offering innovation and technology for various industrial segments. 

We started our journey on the factory floor, but our expertise and know-how have allowed us to expand our solutions to serve a wide range of sectors, including condominiums, medical clinics, shopping malls, construction companies and hospitals.  

Regardless of your segment, if you face the challenge of optimizing workflows, managing documents and third parties efficiently, BMS Tecnologia has the solution for digitizing your processes. 

Do you want to know what BMS Tecnologia can do for your company? Request a demo now! 

>> Be sure to read: Understand what Enabling Technologies are and their participation in Industry 4.0 

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