Production Quality Control

Find out how quality control helps to maintain the safety of your production, protect the company's good image and build customer loyalty.

Ensuring quality products for your customers is essential to maintain the good image of the company and consumer loyalty.

When the consumer buys a product, he trusts that that product will meet his needs and that it will be worth the money invested. Therefore, the focus of your business needs to be to meet these expectations.

That is why the industrial sector is concerned with reducing the number of failures and problems in the production line. After all, this is synonymous with reducing costs.

In this article, we will introduce you to the concept of quality control, explain its importance and highlight the risks that can be prevented through it.

What is quality control?

Quality control is an area of Quality that is responsible for identifying whether a product meets its technical specifications.

Quality control is implemented through statistical measures and continuous monitoring of production and equipment used. In this way, it is able to unify the production process, as it gives it a standard and requirements to be followed.

When a product shows some variation, it is necessary to find the source of the problem. These variations are usually caused by:

• Variations in the raw material;
• Human error;
• Machine failure;
• Incorrect use of production methods and procedures;
• Inspection failed.

Quality control aims to ensure that the product conforms to what it should be, in terms of content, shape, properties, among other factors. For this purpose, it acts in the inspection of the quality of the product through verifications and tests.

>>Read too: The 7 Pillars of Quality Management – BMS Tecnologia

Risks of not doing quality control

Many things can happen during the manufacture of a product, and many are the risks when there is no quality control. It is essential that the products that go to the market comply with the technical descriptions.

When something is going wrong, but there are well-designed processes, it is easy to identify and correct the errors. Otherwise, they may go unnoticed in the industry and only start to emerge when they are already in the hands of the consumer. This can result in very negative repercussions.

Let's look at some of the risks you run when you don't invest in quality control:

• Need for recall: in cases of serious errors, with risk to human life;
• Returns or maintenance within the warranty period: which generates unnecessary and very expressive costs;
• Product that works at a lower quality: despite being quieter, this is just as serious a consequence as the others, as it also results in the loss of brand credibility.

Among the possible risks, we can mention two cases that recently broke in the media.

The first concerns a famous chocolate brand that needed to refund products and promote a voluntary recall after finding that some batches were contaminated with glass fragments.

In the second case, there was contamination by ethylene glycol in snacks for dogs. The companies responsible for the products identified as having contamination announced a recall of the products.

It is important to emphasize the damage caused by these events. In addition to the loss of resources invested in manufacturing, there is a need for reimbursement, returns and, depending on the severity of the events, there is the possibility of a lawsuit. In this context, the manufacturer's credibility is at stake.

This can all result in lower sales, loss of customers, risk to reputation and, consequently, more costs and problems in competitiveness.

You can't be too careful when your products and customers are at stake.

>>Read too: Quality Management: concept and main advantages

How to guarantee the quality of my products?

Providing quality products is what your customers expect from you, and producing items once, without the need for recalls, returns or refunds due to failures, is what your business needs to deliver.

Focusing on customer satisfaction and always thinking about what he expects from your products, what you need to deliver, and taking into account his opinion is fundamental so that, in the end, your products reach the determined objective.

Through efficient quality control it is possible to reduce errors and failures, and quickly detect them if they occur, creating solutions before the product enters the market and is delivered to consumers.

Identifying problems and offering solutions is a dynamic and ongoing process that requires constant realization. Monitoring results plays an essential role in this process. Thus, when management identifies an error, it must take the initiative to seek solutions.

Quality control may seem complex and difficult to handle, and it really can be done manually, however, as we mentioned earlier, with the help of specialized software you can have these processes automated in a safer and more efficient way.

BMS Tecnologia can help you improve your quality control!

Considering the risks associated with lack of quality control, BMS Tecnologia presents the ideal solution to avoid these risks and guarantee quality and safety.

Manufactura 360, our exclusive platform, offers automated quality control modules in real time, allowing verification of each product characteristic and immediate intervention in case of errors, thus resulting in greater quality and efficiency on the factory floor.

With Manufatura 360, you have automated statistical collections and calculations, in addition to security alerts, ensuring 100% of traceability and reducing losses by up to 15%.

This solution eliminates errors in quality analysis, provides complete traceability and contributes to the continuous improvement of processes.

Get in touch with one of our consultants and ensure the quality of your products with Manufacture 360.